COMMUNICATION-INFLUENCE1 MIN READ
Effective Feedback with SBI
Use SBI: describe the Situation, Behavior, and Impact clearly.
Effective Feedback with SBI SCENARIO · GIVING FEEDBACK During yesterday's team meeting, you interrupted Sarah several times while she was presenting. The situation 0:00 The exchange 0:03 The takeaway 0:29 Mark Jessica, during yesterday's team meeting, you interrupted Sarah several times. 0:08 Jessica I was just trying to add my thoughts quickly. 0:11 I understand, but that made it hard for her to share her ideas. 0:15 I didn’t realize it affected her.
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