COMMUNICATION-INFLUENCE1 MIN READ
Effective Performance Feedback
Use SBI to give clear feedback that fosters better communication and teamwork.
Effective Performance Feedback SCENARIO · GIVING FEEDBACK During yesterday's team meeting, I noticed you interrupted several colleagues while they spoke. The situation 0:00 The exchange 0:03 The takeaway 0:29 Maria James, during yesterday's team meeting, you interrupted several colleagues while they were speaking. 0:09 James I didn't realize I was interrupting them. I thought I was just being engaged. 0:13 When you interrupted, it made it harder for them to share their ideas. 0:18 I see how that could create confusion and frustration in the team.
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