For capable performers, use questions and reassurance to build their confidence.
Supporting a Hesitant Sales Rep SCENARIO · ENCOURAGING CONFIDENCE During a team meeting, Jamie feels unsure about closing a challenging deal with a client. The situation 0:00 The exchange 0:03 The takeaway 0:29 Morgan Jamie, I noticed you seem a bit hesitant about that client proposal. 0:07 Jamie Yeah, I'm worried I might not meet their needs. 0:10 What specific concerns do you have about their requirements? 0:14 I’m unsure if I understand their budget constraints.
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