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COMMUNICATION-INFLUENCE1 MIN READ

Encouraging Decision-Making

For capable-but-hesitant performers, ask questions and provide reassurance to draw solutions out.

Encouraging Decision-Making SCENARIO · ENCOURAGING DECISION-MAKING Emma is hesitant about making a key strategic decision for her team project. The situation 0:00 The exchange 0:03 The takeaway 0:31 Mark Emma, I know you’ve been thinking about the project direction. 0:06 Emma Yes, but I'm unsure if my approach is right. 0:10 What aspects are causing you to hesitate the most? 0:13 I’m worried about how the team will react to my ideas.

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