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COMMUNICATION-INFLUENCE1 MIN READ

Building Confidence in Change

Use questions and reassurance to build _confidence_ in capable performers.

Building Confidence in Change SCENARIO · NAVIGATING CHANGE Maya is feeling unsure about taking on a new project after a recent shift in team dynamics. The situation 0:00 The exchange 0:03 The takeaway 0:30 James I see you're hesitant about the new project, Maya. 0:06 Maya Yes, I’m worried I won't handle the changes well. 0:10 What do you think is the biggest challenge for you right now? 0:12 I think it's managing the new team expectations.

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