COMMUNICATION-INFLUENCE1 MIN READ
Navigating Team Conflicts
Use the _GROW_ model to guide conversations and resolve conflicts effectively.
Navigating Team Conflicts SCENARIO · CONFLICT RESOLUTION Jamie needs guidance to resolve a conflict between two team members. The situation 0:00 The exchange 0:03 The takeaway 0:30 Alex Jamie, what’s your main _goal_ in resolving this conflict? 0:07 Jamie I want them to work together effectively again. 0:10 What’s the current _reality_ of their working relationship? 0:14 They avoid each other and refuse to collaborate.
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