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COMMUNICATION-INFLUENCE1 MIN READ

Navigating Software Updates

Use the GROW model to clarify goals and empower others in technology situations.

Navigating Software Updates SCENARIO · COACHING ON SOFTWARE UPDATES Alice needs help deciding how to manage upcoming software updates in her team. The situation 0:00 The exchange 0:03 The takeaway 0:30 Ben Alice, what’s your goal with the upcoming software updates? 0:07 Alice I want to ensure everyone adapts quickly without disruption. 0:11 What’s the current reality for your team regarding these updates? 0:14 Some team members are resistant and unsure about the changes.

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