COMMUNICATION-INFLUENCE1 MIN READ
Giving Direct Feedback
To use Radical Candor, care personally while also challenging directly for better outcomes.
Giving Direct Feedback SCENARIO · DIRECT FEEDBACK Sam just wrapped up a presentation that missed key customer needs, and needs honest feedback. The situation 0:00 The exchange 0:03 The takeaway 0:31 Jordan Sam, I care about your growth and want to talk about your presentation. 0:08 Sam Sure, what do you think? 0:09 You focused too much on features instead of addressing customer pain points. 0:14 I see, I thought those details were important.
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