COMMUNICATION-INFLUENCE1 MIN READ
Delivering Tough Feedback
Always combine care with direct challenges to help others improve.
Delivering Tough Feedback SCENARIO · GIVING FEEDBACK Alex just completed a marketing campaign presentation that missed key audience insights. The situation 0:00 The exchange 0:03 The takeaway 0:33 Jordan Alex, I appreciate your effort on the campaign presentation. 0:07 Alex Thanks, Jordan. I thought the concept was solid. 0:11 It was, but you overlooked some critical audience data. 0:15 I see. I didn’t think it was that important.
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