COMMUNICATION-INFLUENCE1 MIN READ
Delivering Tough Feedback
Care personally while also challenging directly to ensure success.
Delivering Tough Feedback SCENARIO · GIVING FEEDBACK Lilly, the HR manager, needs to address a compliance oversight with her colleague, Sam. The situation 0:00 The exchange 0:03 The takeaway 0:36 Lilly Sam, I need to talk about the recent compliance report we submitted. 0:07 Sam Of course, Lilly. What’s on your mind? 0:09 I know you care about our compliance, but your last report had multiple errors. 0:15 I appreciate you bringing that up. What errors specifically?
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