Use _Contrasting_ to rebuild safety before discussing difficult topics.
Clarifying Misunderstandings with Contrasting SCENARIO · ADDRESSING FEEDBACK Jamie, a project manager, needs to clear up a misunderstanding with Alex about feedback. The situation 0:00 The exchange 0:03 The takeaway 0:27 Jamie Alex, I don’t want you to think I'm disregarding your input in the meeting. 0:07 Alex I felt ignored when you didn’t use my suggestions at all. 0:11 What I actually mean is that I value your ideas and want us to collaborate. 0:16 Thanks for clarifying, Jamie. I appreciate that.
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in