COMMUNICATION-INFLUENCE1 MIN READ
Addressing Miscommunication in HR
Use contrasting to clarify what you don't mean and what you do mean.
Addressing Miscommunication in HR SCENARIO · CLARIFYING INTENTIONS Alex, an HR manager, discusses a recent employee complaint with Jamie, a compliance officer. The situation 0:00 The exchange 0:03 The takeaway 0:28 Alex Jamie, I don’t want you to think I’m blaming you for this issue. 0:07 Jamie I’m not sure why you would say that, Alex. 0:10 What I mean is, I want to understand how we can improve our process together. 0:15 Okay, I see. I thought you were upset with my handling of it.
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