COMMUNICATION-INFLUENCE1 MIN READ
Engaging in Active Listening
Use _active listening_ by reflecting back what you heard, then ask a follow-up question.
Engaging in Active Listening SCENARIO · PROJECT FEEDBACK Maria is discussing project challenges with her manager, Tom, during a weekly check-in. The situation 0:00 The exchange 0:03 The takeaway 0:25 Tom It sounds like you're feeling overwhelmed with the project deadlines, right? 0:07 Maria Yes, I've got too much to handle and I'm worried about meeting them. 0:11 So you’re concerned about managing your workload and hitting those deadlines? 0:15 Exactly. I’m not sure how to prioritize everything.
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