COMMUNICATION-INFLUENCE1 MIN READ
Improving Team Workflow
Use active listening to reflect back and then ask a clarifying question.
Improving Team Workflow SCENARIO · ADDRESSING PROJECT DELAYS Sophie and Alex discuss a recent project delay caused by communication issues. The situation 0:00 The exchange 0:03 The takeaway 0:41 Sophie I hear you're saying that unclear instructions slowed down your team's progress, right? 0:09 Alex Exactly, we didn’t fully understand what was expected, which caused a bottleneck. 0:14 So, how can we clarify the instructions to avoid this in the future? 0:18 Maybe we can create a checklist for each task to ensure everyone is on the same page.
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