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COMMUNICATION-INFLUENCE1 MIN READ

Improving Campaign Messaging

Always *reflect* back before asking a question to clarify understanding.

Improving Campaign Messaging SCENARIO · GIVING FEEDBACK Emma and Jordan discuss feedback on the latest marketing campaign messaging during a meeting. The situation 0:00 The exchange 0:03 The takeaway 0:36 Emma I heard you think the messaging isn’t resonating with our target audience. 0:08 Jordan Exactly, it feels too generic and doesn’t connect with their needs. 0:12 So, you believe we need to focus more on specific customer pain points? 0:17 Yes, highlighting those could really engage them better.

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