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COMMUNICATION-INFLUENCE1 MIN READ

Balancing User Needs and Design Constraints

Focus on interests, like _user needs_, rather than just positions to find solutions.

Balancing User Needs and Design Constraints SCENARIO · NEGOTIATING DESIGN A designer and product manager debate a feature's design approach in a meeting. The situation 0:00 The exchange 0:03 The takeaway 0:34 Sophie Tom, I see you want the feature to launch next month. 0:07 Tom Exactly! We need to meet our timeline. 0:09 But what I hear is your need for timely feedback from users. 0:13 Right, user insights are crucial for us.

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