Look beyond stated positions to identify underlying interests for better solutions.
Resolving a Deadline Dispute SCENARIO · NEGOTIATING DEADLINES A project manager and a developer discuss conflicting deadlines for a software release. The situation 0:00 The exchange 0:03 The takeaway 0:40 Jordan Alex, I noticed you're concerned about the upcoming deadline for the software release. 0:08 Alex Yes, I don't think we can meet it without sacrificing quality. 0:13 I hear you want to maintain quality; your priority is ensuring a solid product. 0:18 Exactly, but I also don’t want to delay the project.
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