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COMMUNICATION-INFLUENCE1 MIN READ

Resolving a Salary Dispute

Always look beyond stated positions to identify underlying interests.

Resolving a Salary Dispute SCENARIO · SALARY NEGOTIATION A payroll administrator and HR manager discuss a disagreement over an employee's raise request. The situation 0:00 The exchange 0:03 The takeaway 0:34 Maya James, I see you want to deny the raise for Sarah. 0:06 James Yes, our budget can’t accommodate more salary increases right now. 0:11 I understand. It seems you’re concerned about budget constraints. 0:15 Exactly, but she’s been performing well.

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