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COMMUNICATION-INFLUENCE1 MIN READ

Setting Clear Expectations

For beginners, provide high direction with clear steps and explicit criteria for success.

Setting Clear Expectations SCENARIO · GUIDING COMPLIANCE TRAINING Jamie, the HR manager, is guiding Alex, a new recruit, on compliance training tasks. The situation 0:00 The exchange 0:03 The takeaway 0:37 Jamie Alex, for your compliance training, I need you to complete these three modules by Friday. 0:08 Alex Got it, Jamie! What are the modules? 0:11 First, you’ll start with the Code of Conduct, then Anti-Harassment, and finally, Privacy Policies. 0:18 Sounds good! How will I check my progress?

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