Use questions and reassurance to support capable but hesitant performers.
Supporting a Team Member SCENARIO · ENCOURAGING CONFIDENCE A team member struggles with a presentation and needs encouragement to build confidence. The situation 0:00 The exchange 0:03 The takeaway 0:27 Rachel Tom, I noticed you seem a bit uncertain about the presentation. 0:07 Tom Yeah, I just don’t know if I’m ready for it. 0:10 What part do you feel the least confident about? 0:12 I’m not sure how to present the data effectively.
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