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COMMUNICATION-INFLUENCE1 MIN READ

Building Team Confidence

Use questions and reassurance to support capable team members, enhancing their _confidence_.

Building Team Confidence SCENARIO · SUPPORTING TEAM MEMBERS Liam, a project manager, notices Julia is unsure about her upcoming presentation. The situation 0:00 The exchange 0:03 The takeaway 0:31 Liam Hey Julia, how are you feeling about the presentation this Friday? 0:07 Julia I’m a bit nervous. I’m not sure I have it all figured out. 0:13 What part do you feel least confident about? 0:16 I’m struggling to explain our main points clearly.

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