COMMUNICATION-INFLUENCE1 MIN READ
Supporting strategic decision-making
For capable-but-hesitant performers, ask questions and provide reassurance to draw out their answers.
Supporting strategic decision-making SCENARIO · PROVIDING SUPPORT During a team meeting, Alex feels uncertain about the project direction and seeks guidance. The situation 0:00 The exchange 0:03 The takeaway 0:35 Jordan Alex, I see you’re hesitant about the project plan. What’s holding you back? 0:08 Alex I’m not sure if these solutions will meet the client’s needs. 0:11 What do you think are the key requirements the client has? 0:14 They want clear communication and timely updates. But I’m unsure how to deliver.
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