COMMUNICATION-INFLUENCE1 MIN READ
Building Confidence in Change
Use questions and reassurance to support capable performers facing challenges.
Building Confidence in Change SCENARIO · OFFERING SUPPORT Sarah struggles with a new project that requires adaptability and she feels overwhelmed. The situation 0:00 The exchange 0:03 The takeaway 0:30 Mark Sarah, I've noticed you seem hesitant about the new project. 0:07 Sarah Yeah, I’m just not sure I can handle all the changes. 0:11 What specific aspects are you finding challenging right now? 0:14 I guess it's the new software and team structure.
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