COMMUNICATION-INFLUENCE1 MIN READ
Navigating Team Conflict
Use the GROW model to guide someone through conflict resolution effectively.
Navigating Team Conflict SCENARIO · COACHING THROUGH CONFLICT Mia notices conflict brewing between two team members and decides to address it. The situation 0:00 The exchange 0:03 The takeaway 0:31 Mia Jake, what’s your goal for resolving the conflict with Sarah? 0:07 Jake I’d like us to work together more smoothly and efficiently. 0:10 What’s the reality of your current interactions? 0:13 We’re not communicating well and it’s affecting our project deadlines.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in