Always combine caring personally with a direct challenge to foster improvement.
Giving direct feedback SCENARIO · DIRECT FEEDBACK Anita has just finished a strategic proposal that Tim thinks needs clearer goals. The situation 0:00 The exchange 0:03 The takeaway 0:28 Tim Anita, I care about your growth, but this proposal isn't clear enough. 0:08 Anita Really? I thought it addressed the main points well. 0:12 It covers the basics, but lacks specific goals and timelines. 0:16 I see what you mean. That could confuse the team.
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