COMMUNICATION-INFLUENCE1 MIN READ
Navigating Employee Feedback
Use contrasting to clarify intentions and rebuild safety in tough conversations.
Navigating Employee Feedback SCENARIO · GIVING FEEDBACK A manager addresses a defensive team member about recent project delays. The situation 0:00 The exchange 0:03 The takeaway 0:28 Sara James, I want to clarify that I'm not saying you're not trying. 0:07 James Then why do you think the project is behind schedule? 0:10 What I mean is, I appreciate your effort, but we need to address the roadblocks. 0:16 I understand, but I feel overwhelmed with all the tasks.
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