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COMMUNICATION-INFLUENCE1 MIN READ

Revising Project Timelines

Use Contrasting to rebuild safety before discussing the facts.

Revising Project Timelines SCENARIO · GIVING FEEDBACK Maria is concerned about Tom's reaction to her feedback on the project timeline. The situation 0:00 The exchange 0:03 The takeaway 0:30 Maria Tom, I’m not saying you’re not working hard on the project. 0:07 Tom But I feel like I’m doing my best to meet the deadlines. 0:10 What I really mean is that we need to adjust our timelines. 0:14 Are you saying I missed something important?

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