COMMUNICATION-INFLUENCE1 MIN READ
Handling Mixed Messages
Use Contrasting to clarify misunderstandings and ensure safety in conversations.
Handling Mixed Messages SCENARIO · CLARIFYING FEEDBACK Jamie is frustrated after receiving unclear feedback on her marketing strategy. The situation 0:00 The exchange 0:03 The takeaway 0:26 Chris Jamie, I don’t want you to think I’m rejecting your ideas. 0:07 Jamie I felt like my suggestions were ignored in the last meeting. 0:10 What I mean is that I really value your creativity. 0:14 So, you appreciate my input but still had concerns?
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