COMMUNICATION-INFLUENCE1 MIN READ
Handling Defensive Data Discussions
Use Contrasting to say what you don’t mean, then what you do mean.
Handling Defensive Data Discussions SCENARIO · ADDRESSING CONCERNS In a team meeting, Alex shares data findings that Sam disagrees with, leading to tension. The situation 0:00 The exchange 0:03 The takeaway 0:26 Alex Sam, I don’t mean to say you’re ignoring the data. 0:06 Sam It feels like you’re questioning my expertise on this. 0:10 What I do mean is that I value your insights and want to brainstorm together. 0:15 I appreciate that, but I’m still concerned about the accuracy of the numbers.
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