COMMUNICATION-INFLUENCE1 MIN READ
Navigating Feedback in Design
Use Contrasting to clarify your feedback and maintain safety in conversations.
Navigating Feedback in Design SCENARIO · GIVING FEEDBACK Mark is anxious after presenting his design to Lisa, fearing criticism. The situation 0:00 The exchange 0:03 The takeaway 0:25 Lisa Mark, I don’t want you to think I’m saying your design lacks creativity. 0:08 Mark I thought that’s what you were going to say! I really tried hard. 0:12 I mean that it just needs some adjustments to enhance its impact. 0:15 Okay, that makes sense. What do you suggest?
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