COMMUNICATION-INFLUENCE1 MIN READ
Improving Data Reporting
Use active listening to reflect back and then ask clarifying questions.
Improving Data Reporting SCENARIO · CLARIFYING DATA ISSUES Sara is confused about the data trends in her latest report and seeks help from her manager. The situation 0:00 The exchange 0:03 The takeaway 0:33 Mark I hear you’re having trouble understanding the data trends in your report. 0:07 Sara Yes, the numbers aren’t matching up with what I expected. 0:10 So, the actual numbers aren’t aligning with your expectations, is that right? 0:15 Exactly, I thought there would be a clear upward trend.
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