Focus on underlying interests, not just positions, to find solutions.
Navigating Design Conflicts SCENARIO · INTEREST-BASED NEGOTIATION James, a product manager, and Sarah, a designer, are discussing conflicting priorities for a new feature. The situation 0:00 The exchange 0:03 The takeaway 0:39 James I see you want to push the launch date for more design tweaks. 0:07 Sarah Yes, I believe the design needs more time to be effective. 0:10 I understand you want a polished product, but our launch timeline is tight. 0:15 I care about user satisfaction. A rushed design could hurt that.
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