COMMUNICATION-INFLUENCE1 MIN READ
Clarifying attendance policies
Use the SBI framework to clarify expectations and prevent misunderstandings.
Clarifying attendance policies SCENARIO · ADDRESSING CONFUSION During the last team meeting, there was some confusion about our attendance policies. The situation 0:00 The exchange 0:03 The takeaway 0:37 Maria James, I noticed several team members seemed unclear about our attendance policies. 0:09 James Yes, I saw that too. It felt like they were hesitant to ask questions. 0:14 When you mentioned attendance during the meeting, some looked confused and didn’t respond. 0:19 That makes sense. I could sense their uncertainty.
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