COMMUNICATION-INFLUENCE1 MIN READ
Providing Clear Instructions
Use _clear instructions_ to guide enthusiastic beginners with specific steps and checkpoints.
Providing Clear Instructions SCENARIO · GIVING FEEDBACK Jess, a project manager, needs to guide Tom, a new intern, on his first task. The situation 0:00 The exchange 0:03 The takeaway 0:35 Jess Tom, for this task, you'll start by gathering data from our last three reports. 0:08 Tom Got it, Jess. Should I focus on any specific metrics? 0:12 Yes, focus on sales growth and customer feedback. That’s our priority. 0:17 Okay, I'll make sure to do that.
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