COMMUNICATION-INFLUENCE1 MIN READ
Encouraging Team Collaboration
Use questions and reassurance to draw answers from capable team members, _supporting_ their confidence.
Encouraging Team Collaboration SCENARIO · SUPPORTING A TEAM MEMBER Tim has doubts about closing a deal with a hesitant client. The situation 0:00 The exchange 0:03 The takeaway 0:30 Alex Hey Tim, how do you feel about where we are with that client? 0:07 Tim I'm not sure. They seem really uncertain about the product. 0:10 What do you think is holding them back? 0:12 I guess they need more reassurance about our support.
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