Use _Contrasting_ to clarify misunderstandings and rebuild safety in conversations.
Clarifying Misunderstandings SCENARIO · ADDRESSING FEEDBACK A manager needs to address a team member's misunderstanding about feedback on a project. The situation 0:00 The exchange 0:03 The takeaway 0:26 Maria James, I want to clarify that I’m not saying your work is inadequate. 0:07 James I thought you were unhappy with my progress on the project. 0:11 What I mean is that I value your contributions but need some adjustments. 0:15 That makes sense, but it felt like I was being criticized.
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