COMMUNICATION-INFLUENCE1 MIN READ
Handling Conflicts Productively
Use *Contrasting* to rebuild safety and clarify your intentions during tough conversations.
Handling Conflicts Productively SCENARIO · GIVING FEEDBACK Anna struggles to adapt to a team's changing project requirements during a meeting. The situation 0:00 The exchange 0:03 The takeaway 0:23 Mark Anna, I don't mean to say you're not trying hard. 0:06 Anna I feel like you're questioning my dedication, Mark. 0:09 What I do mean is that I appreciate your effort. 0:12 Thanks, but I’m feeling overwhelmed by these changes.
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