To practice _active listening_, reflect back what you heard before asking questions.
Active Listening in Leadership SCENARIO · SUPPORTING TEAM MEMBERS Jordan feels overwhelmed with project deadlines and approaches Alex for support. The situation 0:00 The exchange 0:03 The takeaway 0:32 Alex You mentioned you’re feeling overwhelmed with the project deadlines, right? 0:07 Jordan Yes, it’s been tough balancing everything and I’m worried about missing deadlines. 0:12 I hear you; balancing multiple tasks can be really stressful. What specific deadlines are causing you the most concern? 0:20 The presentation next week and the client report due soon.
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