Always reflect back what you heard, then ask a question to clarify needs.
Enhancing Team Reports SCENARIO · CLARIFYING NEEDS Natalie needs guidance on how to improve her team's analytics reports. The situation 0:00 The exchange 0:03 The takeaway 0:33 Ryan I heard you say you're struggling with the clarity of the team reports. 0:07 Natalie Yes, they're confusing and the insights aren't clear to everyone. 0:11 So, the main issue is that the insights aren't clear to your audience? 0:15 Exactly, I'm not sure how to present them better.
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in