COMMUNICATION-INFLUENCE1 MIN READ
Finding Common Ground
Always look beyond the stated position to uncover underlying interests.
Finding Common Ground SCENARIO · NEGOTIATING DEADLINES Emily and James are negotiating a deadline for a project delivery at work. The situation 0:00 The exchange 0:03 The takeaway 0:27 Emily James, I see you want more time for the project delivery. 0:07 James Yes, I really need an extra week to ensure quality. 0:11 It sounds like your main concern is delivering a high-quality product. 0:15 Absolutely, I want it to meet our standards.
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