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COMMUNICATION-INFLUENCE1 MIN READ

Navigating Team Conflicts

Focus on underlying interests rather than just positions to find solutions.

Navigating Team Conflicts SCENARIO · RESOURCE ALLOCATION A team lead and a project manager discuss differing views on resource allocation. The situation 0:00 The exchange 0:03 The takeaway 0:30 Sara Mike, I see you want to prioritize the marketing campaign this quarter. 0:07 Mike Absolutely, but we need more developers on that project. 0:11 I understand that, but it sounds like you’re concerned about meeting deadlines. 0:16 Exactly, I just feel we won’t hit our goals without extra hands.

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