Use the SBI technique to address specific behaviors that impact team dynamics.
Addressing Team Dynamics SCENARIO · ADDRESSING CONFLICT During yesterday's meeting, I noticed some tension among team members when discussing project deadlines. The situation 0:00 The exchange 0:03 The takeaway 0:25 Karen David, during yesterday's meeting, you interrupted Sarah several times while she spoke. 0:08 David I thought I was just clarifying my points. 0:11 When you interrupted, it made her hesitant to share her ideas. 0:16 I didn't realize it affected her that way.
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