COMMUNICATION-INFLUENCE1 MIN READ
Improving Design Feedback
Be specific by using SBI: Situation, Behavior, and Impact for effective feedback.
Improving Design Feedback SCENARIO · GIVING FEEDBACK During the last project review, your feedback on the prototype was unclear and vague. The situation 0:00 The exchange 0:03 The takeaway 0:42 Emily James, during our last review, I noticed your feedback on the prototype was vague. 0:08 James I thought I was being helpful by sharing my overall impressions. 0:12 When you said it needed 'more flair,' it left everyone confused about specific changes. 0:18 I didn’t realize clarity was so important in our discussions.
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