COMMUNICATION-INFLUENCE1 MIN READ
Supporting hesitant team members
For capable-but-hesitant performers, use questions and reassurance to encourage their answers.
Supporting hesitant team members SCENARIO · ENCOURAGING AUTONOMY Maya notices that Jordan, her colleague, is struggling with a project deadline. The situation 0:00 The exchange 0:03 The takeaway 0:33 Maya Hey Jordan, I noticed you're feeling uncertain about the project. 0:07 Jordan Yeah, I'm not really sure I'm on the right track. 0:10 What do you think is holding you back right now? 0:13 I guess I’m unsure about the new features that need implementation.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in