COMMUNICATION-INFLUENCE1 MIN READ
Building Team Confidence
Use questions and reassurance to support capable-but-hesitant performers. _Support_ their confidence.
Building Team Confidence SCENARIO · ENCOURAGING SELF-RELIANCE Lily checks in with Mark, who seems uncertain about his upcoming project presentation. The situation 0:00 The exchange 0:03 The takeaway 0:34 Lily Mark, I noticed you're a bit hesitant about the presentation. What's on your mind? 0:08 Mark I'm just worried I might not cover everything important. 0:12 What key points do you think you should include? 0:14 I believe I should focus on our goals and the main findings.
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