COMMUNICATION-INFLUENCE1 MIN READ
Building Team Confidence
For a capable but hesitant performer, use questions and reassurance to build _confidence_ in their abilities.
Building Team Confidence SCENARIO · ENCOURAGING IDEAS Emma is guiding Tom, a junior designer, who is unsure about his latest design proposal. The situation 0:00 The exchange 0:03 The takeaway 0:33 Emma Tom, I see you have some ideas for that design. What are your thoughts? 0:07 Tom I’m not sure if they’ll fit our users’ needs, though. 0:10 What aspects do you think might be a challenge for users? 0:14 I guess it could be too complex for them.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in