Use questions and reassurance to support your team’s capable-but-hesitant performers.
Encouraging Software Updates SCENARIO · ENCOURAGING SOFTWARE UPDATES Liam is hesitant to apply the new software update for his team’s project. The situation 0:00 The exchange 0:03 The takeaway 0:28 Sophie Hey Liam, I noticed you're still on the old software version. 0:07 Liam Yeah, I'm not sure if I should update it. 0:09 What concerns do you have about the new updates? 0:12 I worry it might disrupt my current work.
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