COMMUNICATION-INFLUENCE1 MIN READ
Coaching Through Conflict Resolution
Use the GROW model to guide conversations about leadership challenges.
Coaching Through Conflict Resolution SCENARIO · ADDRESSING CONFLICT Maya needs help addressing a team conflict with her colleague, Tom. The situation 0:00 The exchange 0:03 The takeaway 0:31 Maya Tom, what specific outcome do you want from resolving this conflict? 0:08 Tom I want us to collaborate better and meet our deadlines. 0:11 Okay, what’s the current situation that makes this difficult? 0:14 There's a lot of misunderstanding and missed communication.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in