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COMMUNICATION-INFLUENCE1 MIN READ

Navigating Team Conflicts

Use the _GROW_ model for effective coaching conversations with your team.

Navigating Team Conflicts SCENARIO · RESOLVING CONFLICT A manager addresses a conflict between two team members during a project. The situation 0:00 The exchange 0:03 The takeaway 0:31 Maria James, what specific outcome do you want from resolving this conflict? 0:07 James I’d like to improve our communication and work more effectively together. 0:11 What’s currently happening that makes that difficult? 0:14 We keep misunderstanding each other's points in meetings.

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