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COMMUNICATION-INFLUENCE1 MIN READ

Delivering Constructive Feedback

Care personally while challenging directly to improve communication effectiveness.

Delivering Constructive Feedback SCENARIO · PROVIDING FEEDBACK Emma needs to give Frank feedback on his recent team presentation performance. The situation 0:00 The exchange 0:03 The takeaway 0:32 Emma Frank, I appreciate how much effort you put into the presentation. 0:07 Frank Thanks, Emma! I worked really hard on it. 0:10 However, some key points were unclear and could confuse our clients. 0:15 Oh, really? I thought I explained everything.

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